Stitched together
- A CRM from one vendor, a platform from another
- A help desk with no idea who the trader is
- Marketing and prospecting in separate tools
- Numbers that never quite agree
- Several contracts, several bills, several support lines
Futures, forex and crypto prop firms
Run your whole prop firm from one system.
Traders, support, disputes, analytics, prospecting, social posts and videos — every part of your firm in one place, under your brand. Add only the modules you want, and we build whatever is missing for your firm.
Under your brandWorks with what you already runBuilt around your firm
Search a trader, an order, an account…Role: ManagementMD
Hello, Marc
What is waiting for an action, sorted by amount at stake, then by age. You only see the figures your role can read.
To do143 older than 48 h
Payouts to approve6 · $18,420oldest: 2 d
Sales, last 7 days$42,310312 orders
Active accounts1,284of which 142 funded
Sales from affiliates$11,870last 7 days
All 14Money 7Clients 4Risk 3
SubjectAreaAt stakeSince
Surveillance case · cross hedging2 accounts, 2 traders, same opening minuteRisk$9,600nowDecide
Payout to approve · Carlos Mendes50K Funded #A-20931 · all conditions metMoney$4,8202 dOpen
Payment received, no account createdOrder #O-88412 · 100K ChallengeClients$5495 hResolve
Funded account contract not signedAïcha Diallo · reminded yesterdayClients—3 dRemind
Payout to pay · Jonas WeberApproved 17/09 by Léa MartinMoney$2,1501 dPay
New surveillance caseCross hedging · 2 accounts · sent to the risk team
Case #R-1182 · Risk
Cross hedging
2 accounts, 2 traders, positions opened in the same minute on opposite sides.
Trades behind the case
#A-20114 · Ivan PetrovMNQ · Buy 414:31:07
#A-20377 · Mateo RuizMNQ · Sell 414:31:12
Decision
No actionWarningSuspend the accounts
Written reason (required)
Record the decision
✓ Recorded by Marc Dupont · 18/09 14:36 · kept in the log of human actions
Checks before every payoutApproved by a person
Rule breach → caseWith the trades behind it
Checkout in EN · ES · FRCoupons, points, affiliates
Demo data · firm console, design preview · scripted scene, nothing here is live
Trader managementSupport ticketingDispute handlingAdvanced analyticsAutomated prospectingSocial postsVideosBuilt for your firm
How it works
One provider instead of several.
Most firms buy a CRM here, a trading platform there, a help desk somewhere else, then pay someone to keep them in sync. One system, one provider, one bill.
01
The core system
Accounts, rules, payouts, affiliates, risk, reporting — and a trading platform under your own brand.
02
The modules you add
Support, disputes, analytics, prospecting, posts, videos — switched on when your firm wants them.
03
The rest, built for you
Your firm works a certain way. What is missing, we build — into your system, not beside it.
With PropCentro
- One system for the firm and the traders
- Tickets and disputes that already know the account
- Prospecting, posts and videos as add-ons
- One set of numbers, one source
- One provider — and one team that builds what you need
The modules
Every part of a prop firm, in one system.
The core runs your firm. The rest you switch on when you want them — and what is missing, we build.
Trader management
- Evaluations, funded and direct accounts, from checkout to payout
- Rules frozen at purchase, resets and suspensions in two clicks
coreENESFR
Support ticketing
- Tickets that already know the trader, the account and the rule
- Replies drafted from your help centre — an agent sends them
add-on
Disputes & chargebacks
- Card chargebacks and payment disputes tracked from the first notice to the outcome, with the order, the account and the trader already attached
- Handled the way your firm and each of your payment providers work — not the way a generic tool decides
built for your firm
Payout review · checks before approvalDemo data
Search a trader, an order, an account…Role: FinanceLM
Money
Payouts
From the trader's request to the transfer.
To approve6 · $18,420
Approved, to pay3 · $7,050
Paid in September41 · $96,300
RequestTraderAccountTrader shareSignalsStep
#P-331216/09 18:20Carlos Mendes#A-20931 · 50K Funded$4,820NoneTo approve
#P-330916/09 11:02Jonas Weber#A-19870 · 100K Funded$2,150NoneApproved, to pay
#P-330115/09 08:47Lina Haddad#A-19302 · 50K Funded$3,9001 open caseWaiting for Risk
Payout #P-3312
$4,820 for Carlos Mendes
Profit $6,025 · trader share 80% · bank transfer (IBAN ending 4417)
Approve the payoutRefuse with a reason
Conditions
✓At least 8 trading days (11 days)
✓No rule broken during the period
✓Funded account contract signed (version 3)
Journal: requested 16/09 18:20 · signals checked automatically 18:21
Automated prospecting
- Finds affiliates and partners, writes the first message, waits for your yes
- Nothing leaves without a person approving it
add-on
Advanced analytics
- Margin client by client, monthly treasury, profit by product
- The numbers your accountant asks for, without a spreadsheet
core
Social posts
- Posts written, queued and scheduled for your firm's accounts
- You approve before anything is published
add-on
Videos
- Short videos produced for your firm, on your message
- A separate add-on from posts — take one, both, or neither
add-on
The product, running
Watch the consoles work.
Four scenes that reproduce the demo environment. Scroll: each console plays what it does every day.
Search a trader, an order, an account…Role: RiskNB
Risk
Surveillance checks running
Open positions included. The system flags; your risk team decides.
AccountTraderContractOpen P&LDaily loss usedStatus
#A-20931Carlos MendesMNQ+$212OK
#A-19870Jonas WeberES−$140OK
#A-20114Ivan PetrovMNQ+$95OK
#A-20377Mateo RuizMNQ−$88OK
#A-19302Lina HaddadNQ−$610OK
#A-18855Sofia MarinMES+$40OK
Rules watched
Max lossDaily lossOvernightHedgingCopy tradingNews tradingHigh frequency
Events
Checks passed on all open accounts
New case #R-1182Hedging pattern · sent to the risk team
Search a trader, an order, an account…Role: FinanceLM
To approve6 · $18,420
Approved, to pay3 · $7,050
Paid in September41 · $96,300
RequestedSignals checkedApprovedPaid
Payout #P-3312 · To approve
$4,820 for Carlos Mendes
Profit $6,025 · trader share 80% · bank transfer (IBAN ending 4417)
Conditions
At least 8 trading days (11 days)
No rule broken during the period
Funded account contract signed (version 3)
No open surveillance case
Approve the payoutRefuse with a reason
Journal of this payout
Requested by the trader
Search tickets…Agent: Sam OrtizSO
Ticket #T-5521 · Open
How do I use my free reset?
Aïcha Diallo
Hi, my 25K Challenge was closed yesterday. I think I have a free reset. How do I use it?
Draft reply · a person reviews before sendingDrafting…
Replies on payouts and rule breaches are never sent automatically.Send
Sam Ortiz · reviewed and sent
DFDemo firmHomePayoutsBuySupportEN ▾Streamer modeAM
Trader space
Your accounts
Data as of 14:32:05 · updated every 10 s
100K Funded
Funded account · No. ••••7310Balance$103,240Result+$3,240
Payout 2 can be requested now, up to $1,850.Request
50K Challenge
Phase 1 of 2 · No. ••••4821Balance$51,740Result+$1,740
25K Challenge
Phase 1 of 1 · No. ••••1195Your account reached its daily loss on 17/09 at 15:42, after a trade on MNQ. You have 1 free reset: the account restarts at $25,000.
Demo data · illustration of the surveillance module · design preview
01 · SURVEILLANCE
Every open account, watched.
Loss limits move with open positions. When a pattern appears, a case opens with the trades behind it.
- Hedging, copy, news and high-frequency patterns
- The system flags, a person decides
02 · PAYOUTS
From request to approval, checked.
Conditions are checked before anyone approves. Every step lands in the journal.
- Tiered trader share, payout calendar
- A refusal always carries a written reason
03 · SUPPORT
The reply is prepared. A person sends it.
Drafts come from your help centre. An agent reviews every reply before it leaves.
- Payout and rule-breach replies: never automatic
- Tickets already know the trader and the account
04 · TRADERS
Traders see where they stand in seconds.
Each account with its balance, its result and the loss still possible today, in words and in colour.
- A closed account always says why
- Multilingual
Your own platform
Your traders never leave your brand.
The trading platform is part of the core system, under your logo — not a third-party window your traders recognise as someone else's.
PropCentro Trader
Footprint charts, a clickable order book, orders placed on the chart, automatic stops and targets, a multi-account trade copier — and your firm's rules checked before an order is sent, with the checks your firm switches on. All under your logo.
Diagram · not a screenshot
Support desk
Tickets, a public help centre, and replies drafted from your own articles. The agent reads and sends — you keep the last word.
Draft reply→Agent reviews→Sent
Payout and rule-breach replies are never sent automatically.
Affiliate prospecting
Finds affiliates and partners, writes the first message, and hands it to you.
Search→Draft→A person approves
Every message says who is writing and how to say no.
Works with what you already run
Keep your data feed and your trading platform if you want to. We can connect PropCentro to the providers and platforms your firm already uses — that connection is part of what we build for you.
Add only what you need
Start with the core system, and switch modules on when your firm actually wants them. Nothing you do not use gets in your way.
And the rest, built for you
What your firm needs and nobody sells, we build into your system. Told to you plainly in the demo.
Already running a firm?
Move across without starting over.
Traders keep their history. Affiliates keep their clients.
Import, file by file
Users, orders, payouts, affiliates, coupons, credits, points, past trades.
Hedging checks
Run on the imported trades.
Cases, not sanctions
Your risk team decides. Nothing is sanctioned automatically.
Undo, file by file
Imports can be undone file by file.
Custom work
If it does not exist, we build it.
No two prop firms run the same way, and no platform fits them all. Tell us what your firm does that nobody sells — we build it into your system, on the same platform, with limits and priorities agreed with you. Dispute handling is exactly that: nobody offers it as a module, so we are building it.
Your rules
Your workflow
Built into your system Custom work
Built to be audited
We show our controls instead of claiming them.
Firms kept apart by the database
Each firm only sees its own rows. Enforced by the database itself, covered by automated tests.
Four append-only journals
Facts and human actions, each kept in its own journal. None of them can be edited or deleted.
Every decision is signed
Any decision on a client carries a written reason, an author and a date.
Questions
Frequently asked.
What software does a prop firm need?
A management system for accounts, rules and payouts; a trading platform your traders log into; and, in practice, a help desk, reporting, and a way to bring in affiliates and clients. Most firms buy those from four or five vendors. PropCentro is one system that covers them, with each part sold as an add-on you switch on or leave out.
Do you work for forex and crypto prop firms, or only futures?
The management system, the support desk, the dispute handling, the analytics, the prospecting and the content modules do not care which market you trade — they run the firm, not the market. Our own trading platform is built for futures today, and a forex or crypto firm keeps the platform it already uses while running everything else here.
How do I get a quote?
Book a demo. We look at how your firm actually works, what you already run, and what you would want us to build — and you leave the call with a quote that matches it. No form to fill in, no price list to decode.
Can PropCentro work with the data feed and trading platform I already use?
That is one of the things we build. Tell us in the demo which providers and platforms your firm runs on, and we will tell you straight away what connecting them involves — you are not required to replace anything you already have.
Can I move my existing prop firm across?
Yes. Users, orders, payouts, affiliates, coupons, credits, points and past trades are imported file by file — and any file can be undone. We plan the move with you and run it file by file, so nothing is a leap of faith.
Can you build something specific for my firm?
That is the point of us. Tell us in the demo what your firm does that nobody sells, and we build it into your system, with limits and priorities agreed with you. Dispute handling is a module we are building for exactly that reason.
Can I keep my own payment providers?
Yes. Your payment providers stay yours — the checkout connects to them rather than replacing them.
Is my firm's data separated from other firms?
Yes, and not as a promise: the separation is enforced by the database itself and covered by automated tests. Four append-only journals record what happened and who decided what — none of them can be edited or deleted.
See it running
Thirty minutes, and you will know.
We open the system live, on your questions, with your firm's way of working in mind. Bring the thing no vendor has ever done for you — that is the part we want to hear.
Book a demo →